Legal

Your Privacy
Our Priority

Provider: Fealty Technologies Pvt. Ltd.

Your privacy and data protection are our priority.

Last updated: October 22, 2025

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MediFlow Shield

Secure data handling

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Encrypted

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Secure

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Access

encrypted

At Rest

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Verified

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Auth

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No Data

Selling Ever

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You Own

Your Data

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Information We Collect

Account Information

Name, mobile number, email, pharmacy name, GSTIN, and business details provided during registration.

Usage Data

Application interactions, session activity, feature usage, and device-related information to improve platform performance.

Transaction Data

Invoices, billing information, payment methods, and order history generated within the platform.

Inventory Data

Medicine details, batch numbers, expiry dates, and stock information managed within MediFlow.

This information helps us deliver a seamless pharmacy management experience.

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How We Use Your Information

We use your data only to operate and improve MediFlow services, including: managing pharmacy inventory and billing, generating GST invoices and reports, processing prescriptions and transactions, improving platform features and performance, providing customer support, and ensuring legal and tax compliance. We do not sell your personal or business data to third parties.

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Data Security

We implement appropriate security measures to protect your data, including secure data transmission protocols, encrypted data storage practices, role-based access control, regular monitoring and security reviews, and restricted access to authorized personnel only. We continuously work to maintain high security standards to protect pharmacy and business data.

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GST & Financial Data

All invoice, billing, and GST-related data generated through MediFlow is securely stored and accessible only to authorized users within your organization. We follow applicable Indian data protection regulations and maintain appropriate safeguards for financial and business data.

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Cookies

We use essential cookies and session technologies to maintain login sessions, improve application performance, and enhance user experience. We do not use advertising cookies or sell data to third-party advertisers.

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Your Rights

You have control over your data. You may request access to your data, request correction of inaccurate information, request deletion of your account and associated data, withdraw consent for analytics where applicable, and request export of your data. To exercise your rights, contact us at support@fealtytechnologies.com. Account deletion requests are processed within a reasonable timeframe, subject to legal and compliance requirements.

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Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in features, regulations, or business operations. If significant changes are made, users will be notified via email, application notification, or website update.

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Questions About Your Privacy?

Our team is here to help.

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Email

support@fealtytechnologies.com

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Phone

+91 9303456390

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Address

211, Jawahar Nagar Rd, near DMART, Rajendra Nagar, Indore, MP 452012

Thank you for choosing MediFlow — together, we're building a secure and trusted digital healthcare ecosystem.